Zoom Decision To Withhold E2E Encryption:
Zoom is a video calling platform like Skype and other such platforms. The company based in San Jose, California. Eric Yuan is the founder of the company, which started in 2011. He was a former Cisco Webex employee, which is also a video calling platform. He quit his job to start zoom and launched the software in 2013. The app draws attention for its simplistic design and the ease of using it. The company had its IPO in 2019 and is now a part of the NASDAQ-100 stock index.
Impact Of Coronavirus On Zoom
The company was one of the few companies that actually benefitted from coronavirus. The lockdown and quarantine measures due to coronavirus led to more and more digital corporate meetings. Moreover, institutions around the world started with video calls for learning sessions. Most of these companies and institutions used Zoom as it was easy to use compared to their peers. However, the company has faced several hiccups during this time. The app faces criticism for its lack of safety while making calls.
Response Of Zoom Against Safety Issues
The company has received criticism from governments of many countries for their lack of attention in securing the networks. The government of India issued a statement asking people to use other apps like Google Hangout due to a lack of security in the Zoom app. Zoom’s security advisor responded to it, saying, “All users (free and paid) have their meeting content encrypted using a per-meeting AES256 key. Content is encrypted by the sending client and decrypted by receiving clients or by Zoom’s connector servers to bridge into the PSTN network and other services,”
Criticism Against Zoom
Even though the app has taken measures to tighten security, it has faced criticism for not providing E2EE security to its free users. E2EE security has got a high level of security where only the sender and receiver can read the message. Even the service provider company cannot access these conversations. This is one of the reasons why WhatsApp tells governments across the world that they cannot access the conversations of its users. The steps taken by Zoom has received criticism from all corners.