Apps Business General News Mobiles Technology Industry

Zoom: The Video Calling App Is Being Sued For Data Issues With Facebook


A user on Monday sued teleconferencing company Zoom for sharing the information with the third party, including Facebook. It is, thus, invading the privacy of millions of users.

In recent times, Zoom has experienced unprecedented popularity. People are using the video-conferencing software to keep in touch in times of quarantine. Zoom has reportedly garnered more users in the first two months of 2020 than it did in all of 2019

The lawsuit was filed in theΒ  District Court of California. The company’s “wholly inadequate program design and security measures have resulted in unauthorized disclosure of its users’ personal information,” according to the complaint.


“Had Zoom informed its users that it would permit unauthorized third-party track their personal information, users would not use the Zoom App,” reads the complaint.

Robert Cullen of Sacramento brings the lawsuit. He asks the judge to declare Zoom’s practices illegal and seeks damages from the company.

The lawsuit included a report from the tech news publication Motherboard. The story was the first to reveal that Zoom’s IOS app was sharing data with Facebook.

Motherboard Report

It is not uncommon for apps to share user’s information with Facebook. However, Zoom app, unlike others, was sharing the data of those users also who are not on Facebook.

Motherboard found that when opened, the app sent information about the user’s device. For instance, it shares the model, the city, phone carrier of the user and a unique advertiser identifier created by the user’s device.


What Did Zoom say?

Several days after Motherboard published its findings, Zoom confirmed its practice of the data collection. “We initially implemented the ‘Login with Facebook’ feature to provide a convenient way to access our platform to users”, the statement read.

“We sincerely apologize for the concern this has caused, and remain firmly committed to the protection of our users’ privacy,”Β the company saidΒ in a Friday blog post.

However, Neither Zoom nor Facebook immediately provided comments on the suit.


Zoom In The Scrutiny Of New York Attorney General

The app is also facing scrutiny from New York Attorney General Letitia James. In the letter, James asked the company about the measures they are taking to “adapt” to the recent increase in traffic and in detecting the hackers.

“We are happy to provide Attorney General with the requested information,” Zoom replied in a statement.

About the author

Mayank Gupta